jililivebd Terms and Conditions

1. Introduction and General Information

jililivebd (hereinafter "Platform", "we" or "us") is an online casino and betting platform operated for users in Bangladesh. These terms and conditions ("Terms") form a binding legal agreement between you ("User") and jililivebd.

These Terms apply in accordance with Bangladesh Standard Time (BST, UTC+6) and may be changed at any time. By using our website you confirm that you have read, understood, and agreed to comply with these Terms in full.

Alongside these Terms, our Privacy Policy and Responsible Gaming Policy are also in effect and will be considered an integral part of these Terms.

1.1 Purpose of the Platform

The jililivebd platform provides entertaining online gaming services for adult users. This includes slots, live casino, sports betting, fishing games, and other casino games. The platform is operated with the preferences and needs of Bangladeshi users in mind.

2. Eligibility and Age Requirements

To register and use the services on jililivebd, you must meet the following eligibility requirements:

• You must be at least 21 (twenty-one) years of age. This platform is for users aged 21 and above only.
• You must be a real person and open an account in your own name.
• All information you provide must be true, accurate, and complete.
• You must not access the platform from any country or region where online gaming is legally prohibited.
• If your jililivebd account was previously closed for any reason, you may not register again.

3. Account Registration and Management

3.1 Registration Process

Opening an account on jililivebd is completely free. You must provide accurate and up-to-date information at the time of registration. If you need to change any personal information provided during registration, please contact our support team.

3.2 Single Account Policy

Each individual may open only one account. Opening multiple accounts by the same person is strictly prohibited. If multiple accounts are operated from the same IP address, device, or payment method, all accounts may be cancelled and balances may be forfeited.

3.3 Account Security

The security of your account is entirely your responsibility. Keep your login details confidential and do not share them with anyone. If any unauthorized access to your account is detected, notify our support team immediately. The account may not be transferred, sold, or leased to a third party.

4. Deposit and Withdrawal Policy

4.1 Deposit Terms

The following methods may be used to deposit funds on jililivebd: bKash, Nagad, Rocket, Upay, and bank transfer.

• Minimum deposit amount: ৳500 (for each method).
• You must use your own payment account when making a deposit.
• Using a payment account in a third party's name is prohibited.
• The deposit amount is added to the account after successful verification.

4.2 Withdrawal Terms

The following conditions apply when withdrawing earned funds:

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 5 to 30 minutes.
• Withdrawal requests will only be processed to the payment method used at the time of deposit.
• Withdrawals will be on hold until account verification is complete.
• Withdrawals will not be processed if the wagering requirements of any bonus have not been met.

5. Bonus and Promotion Terms

5.1 Welcome Bonus

New users will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 gives a ৳1,000 bonus for a total balance of ৳2,000; depositing ৳22,000 gives a maximum ৳10,000 bonus for a total balance of ৳32,000.

5.2 Wagering Requirements

Wagering requirements apply to all bonuses. The wagering requirement for the welcome bonus is 15 times (15x). This means you must complete a turnover of 15 times the bonus amount before withdrawing.

• Wagering requirements must be fulfilled within the specified time period from the date the bonus is issued.
• Some games may not count toward bonus wagering calculations.
• If the requirements are not met within the time limit, the bonus will be cancelled.
• While a bonus is active, new deposits may not be combined with the bonus.

5.3 Promotion Policy

jililivebd regularly offers various promotions and offers. Each promotion has its own terms and conditions, which are stated on the promotion's detail page. If fraudulent activity or attempts to gain unfair advantage are detected, the relevant bonus and winnings may be forfeited.

6. Gaming Policy and Fair Play

jililivebd is committed to ensuring a fair and transparent gaming environment. Technical standards are maintained for all game providers on our platform.

• The results of all games are determined by Random Number Generator (RNG) technology.
• No manipulation or interference with game results is possible.
• If a game is cancelled due to a technical issue or server error, the staked amount will be refunded.
• The use of automated software or bots during gameplay is strictly prohibited.

6.1 Cricket and Sports Betting

When betting on cricket, football, and other sports, please read the relevant betting rules carefully. If a match is cancelled or left incomplete, the result will be determined in accordance with the betting rules.

7. Prohibited Activities

Any of the following activities are strictly prohibited on the jililivebd platform:

• Gaming on behalf of or in the name of a minor.
• Using the platform for money laundering or illegal financial activities.
• Attempting to obtain bonuses through fraudulent means.
• Providing false or fake information on an account.
• Conducting hacking or unauthorized technical activities.
• Operating multiple accounts or gaming on behalf of a third party.
• Using any automation software, scripts, or bots.
• Taking unfair advantage of technical errors on the platform.

8. Privacy and Data Protection

Protecting your personal information is of utmost importance to us. jililivebd uses SSL encryption and advanced security technology to keep your information secure.

• Your personal information is not sold to any third party.
• Data processing is carried out solely for the purpose of providing services and meeting legal obligations.
• For more details, please read our Privacy Policy.

9. Responsible Gaming Policy

jililivebd gives the highest priority to responsible gaming. Gaming is an entertainment activity — it should never be considered a primary source of income.

• Play within your budget and never bet more than you can afford.
• If you experience gaming problems, use our self-exclusion feature.
• Contact our support team to set deposit limits.
• For more details, please read our Responsible Gaming page.

For users aged 21 and above only (21+). Keeping minors away from gaming is the moral responsibility of every adult.

10. Limitation of Liability

jililivebd will not be held liable in the following cases:

• Loss caused by internet disconnection or technical issues.
• Issues caused by your device or software.
• Loss resulting from unauthorized use of your account — if you have not kept your login details properly secure.
• Loss caused by unforeseen circumstances or force majeure events.
• Any compensation claim for not achieving expected earnings from game results.

The platform is operated on an "as is" basis and no guarantee is given of uninterrupted or error-free service, although we always strive to ensure the highest standard of service.

11. Account Closure and Termination

11.1 Closure by the User

You may request to close your account at any time through our support team. Any pending withdrawals will be processed before the account is closed, subject to conditions being met.

11.2 Closure by jililivebd

jililivebd reserves the right to suspend or permanently close your account in the following circumstances:

• If any clause of these Terms is violated.
• If evidence of fraudulent activity is found.
• If evidence of providing false information or identity fraud is found.
• For legal or regulatory reasons.
• For long-term inactive accounts, with prior notice.

12. Changes to Terms

jililivebd reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will publish a notice on the platform and, where possible, notify users via their registered email.

If you continue to use the platform after changes have been made, you will be deemed to have automatically agreed to the updated terms. We therefore recommend visiting this page regularly.

13. Contact & Complaints

If you have any questions or complaints about these terms and conditions, please contact us:

• 24/7 Live Chat Support: Get direct assistance in Bengali.
• Email: [email protected]

After receiving a complaint, our team will work to resolve it as quickly as possible. All complaints will be reviewed fairly and impartially.